Established in 2012, MyDoc's integrated online-to-offline ecosystem is used by employees of over 200 Fortune 500 companies, SME employers, and the largest insurers. MyDoc streamlines all aspects of primary healthcare into one easy-to-use solution, connecting patients to GPs, pharmacies, allied health professionals, specialists, diagnostic laboratories, and more! We are on a mission to simplify healthcare and deliver holistic patient experiences that improve health outcomes at lower costs.
MyDoc is giving you peace of mind during your travels through a virtual care solution that will provide you access to virtual consultations, medication, and delivery in the event that you test positive for COVID-19 on the ground or have any other health concerns while travelling.
Registering for the service will allow you and your family members to speak with a locally licensed doctor and/or a Hong Kong licensed doctor as a first touchpoint, right from your mobile device or desktop. The service can be used while travelling in the following locations: Hong Kong, Japan, Singapore, Thailand, Vietnam and the Philippines.
After connecting to the service via the MyDoc app, you will be provided with exclusive virtual clinic access and your own dedicated concierge upon service use. Our concierge will walk you through the post-consultation process and ensure that all of your care needs are met.
Prescription medication can only be prescribed by a locally registered doctor. If you choose to connect with a Hong Kong doctor as a first touch point, you will require a second consultation (with a local English-speaking doctor) at no additional charge in order to receive a valid prescription. In all locations, medication is subjected to availability and is dispensed at the discretion of the local pharmacists.